Efficient and Secure: Vizitor's Digital Solution Enhances Visitor Management for Snapdeal
Vizitor has enabled Snapdeal to create a safer and more efficient workplace, while improving the overall visitor experience
Manish IT Manager, Snapdeal
Client Overview
Snapdeal is one of the largest online marketplace companies in India, serving millions of customers across the country. With over 300,000 sellers and 35 million+ products listed on their platform, Snapdeal is a major player in the e-commerce industry in India.
The Challenge
Snapdeal's offices and warehouses receive a large number of visitors every day, including job applicants, vendors, and business partners. Managing this high volume of visitors and maintaining a record of their check-in and check-out times was becoming a major challenge for Snapdeal's security and administrative staff.
Snapdeal's security team was spending a significant amount of time managing visitors' check-ins manually, leading to long wait times for visitors and affecting their overall experience.
Manish-IT Manager from Snapdeal, says Vizitor has exceeded all my expectations with its seamless and user-friendly interface. It has revolutionized the way I schedule and manage my appointments, making my life so much more organized and efficient. I am truly impressed with its innovative features and highly recommend it to anyone looking for a top-notch appointment management solution.
The Solution
Snapdeal partnered with Vizitor to streamline their visitor management system and create a better experience for their visitors.
With Vizitor's automated visitor management system, Snapdeal's visitors could easily check-in and check-out of the premises using their smartphones or self-service kiosks. Vizitor's digital solution provided a hassle-free check-in experience for visitors while reducing wait times and improving overall efficiency for Snapdeal's security and administrative staff.
Vizitor also enabled Snapdeal to maintain a digital record of all visitors, making it easier to track visitor activity and ensure compliance with security protocols.
The Results
Since implementing Vizitor's visitor management system, Snapdeal has experienced significant improvements in their overall visitor management process, including
- Faster check-ins for visitors
- Reduced wait times and improved visitor experience
- Enhanced security and compliance with security protocols
- Streamlined administrative processes and reduced workload for staff
“Vizitor has enabled Snapdeal to create a safer and more efficient workplace, while improving the overall visitor experience.” - Snapdeal IT Manager
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Frequently Asked Questions
How did Vizitor help Snapdeal manage high-volume visitor check-ins?
Vizitor automated the entire check-in process, allowing Snapdeal's visitors to self-check-in via smartphone or kiosk. This eliminated manual registration queues, reduced wait times dramatically, and delivered 5× faster entry across all Snapdeal corporate offices.
What security improvements did Snapdeal see after implementing Vizitor?
Snapdeal gained a real-time digital log of every visitor — including name, photo, purpose of visit, host, and entry/exit timestamps. Instant host notifications ensured no unauthorized access went undetected, and the searchable audit trail simplified compliance reporting significantly.
How does Vizitor eliminate manual errors in visitor registration?
Vizitor replaces handwritten logbooks with a structured digital form that validates data at the point of entry. Visitors enter their own details, reducing transcription errors to zero. Snapdeal's IT team confirmed zero manual errors after deployment — a marked improvement over paper-based logs.
Can Vizitor scale across multiple corporate office locations?
Yes. Vizitor is purpose-built for multi-site deployments. Each office maintains its own visitor workflows while a central admin dashboard provides visibility across all locations simultaneously — ideal for large enterprises like Snapdeal with offices spread across multiple cities.
How quickly can an enterprise deploy Vizitor across its offices?
Most organizations are operational within a single day. The cloud-based platform requires no complex infrastructure — just an internet-connected tablet at reception. Enterprise rollouts with badge printers or access control integrations typically complete within 1–2 weeks.