Everything You Want to Know About Visitor Management. Answered.
Your most common questions about how Vizitor works, what hardware you need, how pricing works, and how data is kept secure, all in one place.
Last updated: 23 May 2026
Visitor Management System FAQ:
Common Questions, Clear Answers
Vizitor is a digital visitor and workplace management platform. It replaces paper logbooks with a tablet-based check-in system that captures visitor details, prints badges, notifies hosts, and stores records in a secure cloud dashboard. It also includes attendance management, meeting room booking, and delivery management.
Most organizations are live in under 20 minutes. Create an account, configure your visitor types and check-in fields, install the app on a tablet, and your digital reception is ready. No hardware purchase is required to start: any Android tablet or iPad you already have will work.
No. Vizitor is designed for non-technical administrators. The setup process is guided and requires no coding, server configuration, or IT tickets. Anyone on your team can configure the system and have the kiosk running the same day.
Yes. Vizitor has a free plan that supports basic visitor check-in for a single location. Paid plans add features like badge printing, Slack and Teams integration, NDA signing, attendance management, and multi-location support.
Yes. You can start with the free plan at no cost and no credit card. Paid plan trials are also available. Contact the team or book a demo to get a guided walkthrough of all features before committing to a subscription.
You need a tablet (iPad or Android) for the visitor check-in kiosk and an optional badge printer. Vizitor works on most modern tablets without any proprietary hardware. The admin dashboard runs in any web browser on a laptop or desktop. See iPad and Android visitor management for full device compatibility details.
Yes. Vizitor runs on Android tablets and iPads. There is no proprietary hardware required. Any modern tablet with a camera and internet connection will work as a Vizitor kiosk for visitor check-in.
Vizitor is compatible with Zebra label printers and other standard label printers. The system prints visitor badges automatically when a visitor completes check-in. No special configuration is needed after the printer is connected to the same network as the kiosk.
Yes. Vizitor has an offline mode that captures visitor data locally during an internet outage. Records are synced to the cloud automatically when the connection is restored, so no check-in data is lost even during connectivity interruptions.
Yes. Hosts can pre-register visitors by sending an invite with a QR code. When the visitor arrives, they scan the QR code at the kiosk and check in in seconds without filling in a form. Pre-registration significantly speeds up the check-in process for expected visitors.
Yes. You can attach any PDF document (NDA, confidentiality agreement, health declaration, visitor code of conduct) to a visitor type. Visitors must sign digitally before check-in is completed. Signed documents are stored in the cloud with timestamps. See visitor NDA signing for full details.
Yes. When a visitor completes check-in, Vizitor instantly sends a notification to the host via email, SMS, Slack, Microsoft Teams, or Google Chat, depending on your configured integrations. Hosts can also receive push notifications via the Vizitor PASS mobile app. See instant host notifications for configuration options.
Yes. Vizitor supports multi-location deployments from a single admin account. Each location can have its own configuration, branding, and admin users, while all visitor data is visible centrally. This makes Vizitor a strong fit for enterprise visitor management across multiple office campuses.
Yes. All visitor data in Vizitor is stored on encrypted cloud servers. Access is restricted to authorized admin users. Vizitor uses HTTPS for all data transmission and supports configurable data retention policies. Learn more on the security and compliance page.
Yes. Vizitor is designed to support GDPR compliance. Data retention periods are configurable, visitor records can be deleted on request, and visitors can be informed of data collection through the check-in flow. This helps organizations meet their obligations under data protection regulations without additional tooling.
Yes. Vizitor supports a visitor watchlist. Every new visitor is automatically screened against the list at check-in. A match triggers an instant alert to the security team before the visitor is granted access. This is a key feature for sites requiring visitor security screening.
Yes. Visitor photos captured at check-in are stored encrypted in the cloud, linked to the visitor's record. Access is restricted to admin users. Photos can be automatically deleted after a configurable retention period to comply with your data minimization policy.
Vizitor starts at $36 per month for a single location with core visitor management features. Higher tiers add features like advanced analytics, multi-location support, integrations, and dedicated support. There is also a free plan for basic use. Visit the pricing page for current plan details and a comparison of all tiers.
No. Vizitor is available on a monthly subscription with no minimum contract. Annual plans are available at a discount. You can upgrade, downgrade, or cancel at any time. See the cancellation and refund policy for details on how billing and cancellation work.
The free plan includes basic visitor check-in for one location, host notifications, and a visitor log. Features like badge printing, NDA signing, Slack integration, and advanced analytics require a paid plan. Create your free account to explore what is included before upgrading.
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